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Policies

We are a 100% Smoke Free Facility. Smoking is not permitted in guestrooms or on balconies.

RATE, DEPOSIT, CANCELLATION & OTHER POLICIES

  • All high season weekend reservations require a deposit equal to one night’s charge plus tax.
  • A two-night minimum stay is required during high season weekends.

Cancellation Policy

High Season:
July & August

Including High Season Holiday & High Demand Tanglewood Nights (inquire with hotel for details):
  • Weekend: 14-day advance notice
  • Weekday: One-week advance notice
Intermediate Seasons:
June, September & October
*see holiday periods below
  • Weekend: 72 hours' advance notice
  • Weekday: 24-hours' advance notice
Off Season:
November-May
*see holiday periods below
  • 24 hours' advance notice
Off / Intermediate Season Holiday Periods:
  • Christmas Week: 12/23-12/31/2017 : 72 hours' advance notice
  • M.L.K. Weekend: 1/12-1/14/2018: 72 hours' advance notice
  • Presidents Day / February Break:  2/16-2/24/2018: 72 hours' advance notice
  • Memorial Day weekend: 5/25-5/27-2018: 7 day advance notice
  • Columbus Day Weekend: 10/5-10/7/2018: 7 day advance notice 
OTHER IMPORTANT POLICIES
  • We cannot guarantee a specific room, but rather a room within a specific room category.
  • Fireplaces are not operable during the summer.
  • Due to quality standards we are unable to accommodate smoking in rooms or on balconies.
  • Check in time is 3:00PM
  • Check out time is 11:00AM
  • We do not allow pets

MORE ABOUT RATES…

  • We guarantee the lowest rate available when booking directly through the hotel.
  • Higher Rates apply to New Year holiday, February vacation week, special mid-week Tanglewood performances and possible other events or holidays.
  • An Additional charge of $10 per night applies to cribs or cots
  • Rates are subject to change without notice.
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